The unobstructed work of IT infrastructure is a prerequisite for stable and efficient business operations. Depending on the size of your company, we suggest a certain maintenance model.
IT maintenance standard includes:
- regular visits of IT technicians
- additional extraordinary visits to IT technicians
- guaranteed response time for all emergency interventions
- drafting and keeping of technical documentation
- consulting in procurement of computer and telecommunication equipment and software
- 24 × 7 monitoring of server and network infrastructure
- call center for reporting problems and requests
- monitoring the flow of troubleshooting with a guarantee that each of your requests is fully resolved
We maintain:
- workstations (computers)
- servers (Windows / Linux)
- network devices (Cisco / Juniper / Allied Telesyn / HP and others)
- VoIP telephone exchanges
- special purpose systems
- other IT equipment